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Shipping & Returns

Shipping Policy

We strive to provide you with the best possible shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully to understand how we handle orders, shipping methods, delivery times, and other related matters.

Shipping Methods and Delivery Times:

  • We offer the following shipping methods for domestic orders within the United States:

    • Standard Shipping: 3-7 business days

    • Expedited Shipping: 2-3 business days

    • Express Shipping: 1-2 business days

  • Orders are typically processed and shipped within 1 day after order is completed.

Shipping Costs:

  • Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination. Shipping costs will be calculated when order is ready to ship.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.

Shipping Carriers:

  • We primarily use UPS for domestic shipments. However, we reserve the right to use alternative shipping carriers when necessary.

Shipping Restrictions:

  • We do not ship to P.O. boxes or APO/FPO addresses.

Customs and Duties:

  • For international shipments, customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Lost or Damaged Shipments:

  • In the rare event that your package is lost or damaged during transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and provide a replacement or refund as necessary.

Returns and Exchanges:

  • Please refer to our [Returns and Exchanges Policy] for information on how to return or exchange items purchased from our store.

Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Any changes to the shipping policy will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at [Contact Email] or [Contact Phone Number].

Thank you for choosing [Your Company Name]!

Return & Exchange Policy

At Mazzi Sports we strive to provide excellent service and ensure customer satisfaction with every purchase. However items that have been customized or personalized according to customer specifications are non-returnable/non-exchangeable, as they are uniquely tailored to individual preferences. We encourage customers to review all customization details carefully before placing their orders.

Exceptions: In rare cases of product defects or damages during transit, we will gladly offer a replacement or refund, subject to inspection and verification by our team. Please contact our customer service team promptly to report any issues with your order.

Contact Us: If you have any questions or concerns regarding our exchange and return policy for non-returnable/non-exchangeable items, please don't hesitate to contact our customer service team. We're here to assist you and ensure your shopping experience with Mazzi Sports is enjoyable and hassle-free.

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